Toyota in 2010 Discussion

Question Description

Minimum 250 Words

Toyotahad several recalls and issues in 2010 where many blamed their HRdepartment not manufacturing on why Toyota was struggling. We know thepurpose of training is to make sure that employees have the right skillsand capabilities to identify and handle all situations they mayencounter.

As you know,Toyota is famous for its four-step cycle — plan/do/check/act. Inaddition, to the automotive industry, safety is paramount. Everyoneshould have been trained on the symptoms of groupthink and how to avoidthe excess discounting or ignoring of negative external safetyinformation. Take a moment and research Toyota’s recalls in 2010 andthen answer the question: If Toyota’s training was more effective, wouldthe recalls have happened to the extent they did? What if Toyota haddocumented the training which all employees underwent, would that havemade a positive or negative impact? Do you think Toyota used trainingand documentation to avoid the same pitfalls? Why or why not?

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