Original Post:

In what arenas or venues do you see ethnic diversity interfere with the Problem-Solving Process? What are the factors driving this tension and what techniques can be used to avoid intensifying the issue? Reply in 250-300 words. Respond to at least two of your classmates’ posts.

Instructions:

Please respond to the 2 classmates below, 100 words each response.

Classmate #1 Tiombria Ross

Week Three: Discussion 1

An ethnicity is a group of people that has common national or cultural tradition. Ethnic diversity can be an issue in the workplace and education centers. Problems can arise in the education center if people have not been educated on diversity. African Americans may feel as though they are not getting treated fairly, and that may change how they accept feedback that comes from other individuals from a different ethnic group. African Americans may feel like all of their problems exist because of their ethnicity (Levine, 2013).

In the workplace, a language barrier could have an impact on how employees do their jobs and could cause some conflict between co-workers. To avoid tension between different ethnic groups, people need to educated and willing to accommodate people and change some things to make other individuals comfortable. The language barrier in the workplace may always be an issue. Still, if ways were created to assist those who are having a hard time communicating effectively with others, it would make the workplace better. Everyone is not the same, and that is something that we have to deal with and workaround so that it does not influence how we live our lives or the choices we make.

Instead of judging others and making them feel uncomfortable because they do not belong to the same ethnic group, we should uplift them and assist them when needed. I know for some it may not be easy to get out of your comfort zone, but that is the only way that everyone will be able to work together and accomplish working together, attend the same schools, and making changes in the community.

Reference

Levine, J. (2013). Working with People: The Helping Process (9th ed.). Retrieved from https://redshelf.com/

Classmate #2 Rhonda Schultz

Week 3 – Discussion 1 – The Problem-Solving Process

In what arenas or venues do you see ethnic diversity interfere with the Problem-Solving Process?

The area I see ethnic diversity interfere with the problem-solving process is the area of relationships. In the process of getting to know each other there could be difficulties because of ethnic diversity. One person’s way of gathering data, way of thinking, or planning may not be the same as the other person’s, the method may be different from one culture to another (Levine, 2013). One person may not be willing to give up some information because the were raised to keep personal information to themselves, or the were raised to speak a certain way to the opposite sex. In some cultures, women are ‘lesser’ than men, in other cultures children are brought up to be wary of different ethnic groups. These things can cause issues in the workplace, they can cause issues when building friendships, and they can cause big problems within a marriage. There are also other things to consider, like miscommunication through language or non-verbal communication. Different cultures use different non-verbal communication cues and what one culture finds normal may not be normal for the other culture, it may be offensive.

What are the factors driving this tension and what techniques can be used to avoid intensifying the issue?

One factor driving the tension could be fear of the unknown, another could be ignorance of the other culture, or not wanting to learn about different ethnicities. A technique that can be used to avoid intensifying the issue could be sensitivity to the differences between ethnicity. Another technique is to build trust and not judge anyone. We must all be aware that everyone is different, we should be willing to learn about the people we are working with or are interested in. That includes learning about their ethnicity, their culture, and the way that they do things.

Reference

Levine, J. (2013). Working with People: The Helping Process (9th ed.). Retrieved from https://redshelf.com/