Competency

Examine variables, conditions, and concepts that influence team performance and productivity.

Scenario Information

Asa leader, you have been tasked with building a team whose purpose is torecommend a new performance evaluation system. The current system isoutdated and greatly reduces employee morale each year.

Instructions

Asthe leader of this problem-solving team, you are tasked with reviewing ateam performance report. The report reveals that the team is behindschedule by more than six weeks, team members often miss meetings, thereis noted conflict among team members, team members do not have cleardirection and roles, there is no feedback on performance, and there isno clear team leader. The productivity score is 68%; the company goal is90%. The company has asked you to create a comparative table of yourfindings. Your table will include the report findings in one column;with associated solutions, methods, and/or recommendations in the nextcolumn.

Report Finding(s)	Solution, Method, and/or Recommendation
Example: Undefined roles	Discusssolution, method, or recommendation to address role definition, settingstandards, and expectations, with examples and reasons.
Example: Team conflict

In your table, you will want to:

• Discuss models for successful team performance.
• Determine the conditions necessary for teams to function effectively.
• Describe methods for addressing problems with performance.
• Describe tools used for diagnosing and enhancing team performance.
• Describe methods for setting clear performance standards and criteria.

Grading Rubric

F

F

C

B

A

0

1

2

3

4

Not Submitted

No Pass

Competence

Proficiency

Mastery

Not Submitted

Attempted but unclear verbiage on models.

Discussed models for successful team performance.

Discussed models for successful team performance using clear examples.

Discussed models for successful team performance using clear examples and well-defined reasons.

Not Submitted

Attempted but unclear verbiage on conditions necessary for teams to function effectively.

Determined the conditions necessary for teams to function effectively.

Determined the conditions necessary for teams to function effectively using clear examples.

Determined the conditions necessary for teams to function effectively using clear examples and well-defined reasons.

Not Submitted

Attempted but unclear verbiage on methods for addressing problems with performance.

Described methods for addressing problems with performance.

Described methods for addressing problems with performance using clear examples.

Described methods for addressing problems with performance using clear examples and well-defined reasons.

Not Submitted

Attempted but unclear verbiage on tools used to diagnose and enhance team performance.

Described tools used for diagnosing and enhancing team performance.

Described tools used for diagnosing and enhancing team performance using clear examples.

Described tools used for diagnosing and enhancing team performance using examples and well-defined reasons.

Not Submitted

Attempted but unclear verbiage on setting clear performance standards and criteria.

Described methods for setting clear performance standards and criteria.

Described methods for setting clear performance standards and criteria using clear examples.

Described methods for setting clear performance standards and criteria using clear examples and well-defined reasons.